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Delete your Kynward account

If you want to delete your Kynward account and associated data, you can do so in either of the following ways:

In the app

Open Kynward and go to:

Settings → Account → Delete account

On the web

If you no longer have access to the app or prefer to make the request here, you can request account deletion by contacting us at:

support@kynward.com

Please include:

  • the email address or phone number associated with your account
  • your Kynward username, if available
  • a statement that you want your account deleted

We may ask you to verify your identity before completing the request.

Request deletion by email

Opens your email app with a draft you can edit. You can also email support@kynward.com from any device.

What happens when your account is deleted

When your deletion request is completed, we will delete or de-identify your Kynward account and associated personal information within a reasonable period, except where we need to retain limited information for legitimate business or legal reasons, such as:

  • fraud prevention and security
  • abuse prevention and safety enforcement
  • payment, tax, and accounting obligations
  • dispute resolution
  • legal compliance

Please note that content you previously shared with other users may remain visible to them, and limited backup copies may persist for a short period until overwritten in the ordinary course.

Need help?

If you have trouble deleting your account, contact:

Elyxora Works, LLC
support@kynward.com
5000 Plaza on the Lake Suite 100, Austin, TX 78746 US