Delete your Kynward account
If you want to delete your Kynward account and associated data, you can do so in either of the following ways:
In the app
Open Kynward and go to:
Settings → Account → Delete account
On the web
If you no longer have access to the app or prefer to make the request here, you can request account deletion by contacting us at:
Please include:
- the email address or phone number associated with your account
- your Kynward username, if available
- a statement that you want your account deleted
We may ask you to verify your identity before completing the request.
Request deletion by emailOpens your email app with a draft you can edit. You can also email support@kynward.com from any device.
What happens when your account is deleted
When your deletion request is completed, we will delete or de-identify your Kynward account and associated personal information within a reasonable period, except where we need to retain limited information for legitimate business or legal reasons, such as:
- fraud prevention and security
- abuse prevention and safety enforcement
- payment, tax, and accounting obligations
- dispute resolution
- legal compliance
Please note that content you previously shared with other users may remain visible to them, and limited backup copies may persist for a short period until overwritten in the ordinary course.
Need help?
If you have trouble deleting your account, contact:
Elyxora Works, LLC
support@kynward.com
5000 Plaza on the Lake Suite 100, Austin, TX 78746 US